What should a RON do if they do not have satisfactory evidence of an individual's identity?

The correct response emphasizes that a Remote Online Notary (RON) is required to ensure they have satisfactory evidence of an individual's identity before proceeding with notarization. This is fundamental to maintaining the integrity and security of the notarization process.

When faced with insufficient evidence of identity, the RON should utilize two different types of identity proofing methods to verify the individual's identity. This might include methods such as knowledge-based authentication questions, credential analysis of government-issued identification, or other verifiable means defined by regulatory standards. This dual approach is essential in mitigating the risks of identity fraud and ensuring that the individual requesting notarization is indeed who they claim to be.

Choosing to reject the notarization request immediately does not account for the processes available to verify identity, which could prevent undue denial of legitimate services. Allowing an individual to sign without any verification undermines the purpose of notary practices, potentially leading to fraud or disputes. Contacting law enforcement may be unnecessary and inappropriate in a scenario where identity verification methods can be employed instead.

Thus, employing two separate verification methods effectively balances the need for security with providing service to the public, reinforcing the RON's role in preventing fraud while fulfilling their duties correctly.